Need to upload art or view proofs? Want to change your account or user information? Ready to place an order, calculate postage or make a payment? Whatever you need to do, you can do yourself via your PMI "My Account" option.
Simply click "My Account" from the PMI webpage (This link will always be available to you from any page on the Web site.) We'll ask you to sign in with the username and password associated with your account. If you forgot your password, simply click on "forgot password" and we'll email it to your registered email within minutes. And of course, you can always give us a call if you have any questions -- we're here for you and happy to help!
If you are a new customer and haven't placed an order with us yet, you do not need to register or open an account with us first. You will create an account at the time that you place your first order.
Using "My Account"
My Account
- Edit Account - change your main account information, company name, etc.
- Manage Users - change user information, add users, and delete users. You can also change the level of a user.
- Notifications Assignments - add or change people who will be notified about uploads and proofs
My Projects
- Place a New Order - use our EZ On-line Order Entry system to order postcards and more
- View Projects -- access your general folder and all the different projects in your account.
- Upload Files -- send us your artwork and lists without worrying about size limitations. A convenient progress bar and confirmation page make it easy.
- View Proofs -- see proofs that have been uploaded for your approval
- View Order History -- access all your online orders
My Pricing
- Postage Calculator -- estimate your postage based on quantity, list and class
- Make a Payment -- make secure payments using your credit card or checking account (e-check).
Managing My Account
To change the name, e-mail address, or password associated with your account, sign in to "My Account" using the username and password currently associated with your account, and click the Edit Account link to update company details and Manage Users link for user details. You can do this with all user accounts.
An individual's ability to edit account information settings depends upon his or her role in the account. The CSR will enter the Primary Administrator for the corporate account upon setting up the account. If you have placed an order for the first time and set-up your own account, you will be designated as the Primary Account Administrator automatically. Only primary Customer Account Administrators can edit the information and preferences on the account and assign users if needed.
Adding, Editing, and Deleting Account Users
Account Administrators can authorize individuals as customer users, project users, 3rd party users or customers.
Types of Account Users:
- Customer User: Can use all the functions available on the account administration menu including placing an order online.
- Project User: Can access folders, files, uploads and all other account administration functions but cannot place an order online.
- 3rd Party User: Can only view project proofs and uploads but can not access any other account functions.
To edit the list of users associated with your account, click the Manage Users link of the My Account menu. If you are editing the role of a participant, be sure to click the Edit User button when you are finished making changes. If you are removing user, just to click the Delete link beside the users name. To update the notification preferences (emails sending notices of uploads and account activity), use the Notifications Assignments link. If you wish to un-assign notifications to a user, please set the menu to "NO" next to that user's name, and they will not receive notification (default is "yes").
You can also add a user to the account from the Manager Users area. Click the Add New Users link, enter the individual's information and click the Add User button when you are finished. We will send an e-mail notification containing online registration instructions to each e-mail address that you designate.
View Projects
You can view the details and proofs of any active projects just by clicking on the View Projects link.
Upload Files
The best way to send files to PMI is to upload your files online. If you already have a project and need to upload new files, or replacement files for an existing project, click on the Upload Files link in My Account main menu. Upload your files to your General Folder unless there are other project folders designated specifically to the files you are uploading. You will receive a notification email anytime a files is uploaded to your account.
For online orders, you will be prompted to upload your files at the end of the ordering process.
There is a status bar which will let you know if your file is successfully being transferred. Transfer speed is determined by several factors: internet connection, file size, and even time of day (on some networks). If you have a fast connection and have compressed your files, it should take a few minutes. If, on the other hand, you have a slow internet connection and a large uncompressed file, it may take longer and you may want to consider just sending us your disc.
If the status bar times out, please wait a few minutes and try again. If you continue receiving this error message, please contact our Customer Service.
View Proofs
You can review proofs via My Account just by clicking on the View Proofs link and then selecting the General Folder (or other project folders if applicable). You will receive and email notification anytime a file is uploaded to your account.
Reviewing Your Orders
You can review your order history and the details of any order you have placed via My Account just by clicking on the View Order History link.
Postage Calculator
The easiest way to estimate postage for your project is to use the Postage Calculator. Just enter the quantity, class of mail, type of piece, list and mailing area--and you will generate a postage estimate. You can even be print a postage invoices or make your payment with just a click of the button.
Make a Payment
You can pay postage or make payments on any order via My Account just by clicking on the Make a Payment link. From there, select your payment method -- either Credit Card or Check and follow the instructions for our secure electronic payment transaction system. Remember to click Submit Payment button once you have verified the information you entered is correct.
